We make every effort to keep an updated inventory, though occasionally we sell out of products sooner than anticipated. Items may need to be transferred from our warehouse, which will delay shipment by a few days. If we are out of stock of an item that you ordered, we will notify you via e-mail. Any changes will be reflected in your order total.
Mary Phillips Designs accepts Visa, Master Card, and Amercian Express.
Your credit card is not charged until we ship your order. Your card is charged only for the items that we ship you, not items that are not in stock or have been cancelled. Your invoice will be included in your package.
You will be notified via email or phone if there is a problem with your credit card during order processing.
Sales tax is charged for orders that ship to North Carolina.
You will receive an e-mail confirmation once your order has been placed as successfully transmitted. You may check the status of your order at anytime by visiting “Your Account”. A shipping confirmation with your package’s tracking number will be sent to you from UPS, via e-mail once your order has shipped. At this time you are able to track the shipping status of your order using a tracking number, by visiting UPS.com and entering your tracking number.
If you need to modify or cancel your order please e-mail or call customer service as soon as possible and we will do so for you. We are unable to send an updated electronic order confirmation, but we will make note of any changes on the packing slip you will receive with your package.
Once an order has left our warehouse, we cannot cancel or modify it. You would need to place a separate order, then place a return or exchange.